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Support & Maintenance
On site or onlineWhen the counter stops, the shop stops. Phone, WhatsApp and on-site support from people who installed the system in the first place.
What is included
- Phone and WhatsApp support in Urdu and English
- Remote fixes over AnyDesk - most problems solved the same hour
- On-site visits for hardware faults, printer and scanner issues
- Data backups checked and restored when something goes wrong
- Annual maintenance (AMC) for shops that want it all covered in one yearly amount
How it works
- Call or WhatsAppDescribe the problem, send a photo of the screen if there is one.
- Remote firstMost faults are fixed over AnyDesk while you watch.
- Visit if neededHardware problems get a visit, or courier the unit to us from far cities.
Worth knowing
Online support over AnyDesk is charged per session; AMC clients are covered. Fifteen years of installed counters means we have almost certainly seen your problem before.
Ask about this today
One call tells you what it would look like for your shop — and what it costs. No obligation in asking.
Call 0321-2121262 WhatsApp usSaturday to Thursday, 10am to 9pm. Closed Friday.
Goes well with
- Sales & Installation On site
- Training On site or online
- Store Audit On site
Fifteen years behind Punjab's counters.
Every service on this site is done by the same small team that answers the phone.